SANETER HELP CENTER

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Quick answers about proxies, traffic, billing, accounts, and support.

FAQ

Frequently asked questions

Browse common SANETER questions or search for a specific topic.

16results

What products does SANETER currently offer?

How are services delivered after payment?

How do I contact SANETER support?

Does Residential or Mobile traffic expire?

Can I add more Residential or Mobile traffic later?

What is the difference between rotating and sticky sessions?

How are ISP, Dedicated IPv4, and IPv6 services sold?

Can I extend an IP-based proxy service?

Can a country or IP option become unavailable?

Do you guarantee a specific IP reputation or acceptance rate?

What happens after I place an order and pay an invoice?

Where can I read the current refund rules?

Do all SANETER products renew automatically?

How can proxy access be authorized?

Can SANETER suspend an account for abuse or illegal activity?

What should I do if I cannot access my account?

Still need help?

For account, billing, refund, privacy, or technical questions, email our support team.